Order ID 17812

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riuppen
Posts: 4
Joined: Dec 10, 2010 12:11 pm
Location: Porto Alegre, Brazil

Order ID 17812

Post by riuppen » Sep 17, 2014 2:35 pm

Mr. Gary,
Could you please confirm receiving the order number 17812 (I got no confirmation email)?
Thank you very much, and best wishes!

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Gary
The Boss
Posts: 6091
Joined: Oct 30, 2007 11:30 pm
Location: San Diego / Beijing
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Re: Order ID 17812

Post by Gary » Sep 17, 2014 5:11 pm

Hello Rodrigo,

I guess the confirmation email went into your spam folder. I just sent another copy to your hotmail address.

Your wall scroll is in the queue at the workshop, though the mounter is a little freaked out by the very short silk panels you want. But we can do it.

Delivery to Brazil can be a little random. We will ship this in a couple weeks. But I've seen air mail to Brazil take anywhere from 3 weeks to 2 months. Typically it ranges from 3-4 weeks. Start looking for delivery 5-6 weeks from now.

-Gary.

riuppen
Posts: 4
Joined: Dec 10, 2010 12:11 pm
Location: Porto Alegre, Brazil

Re: Order ID 17812

Post by riuppen » Nov 17, 2014 10:01 am

Dear Mr. Gary,

Could you tell if the order was already sent? I did not received yet. Can you track the order for me?
Thank you very much!

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Gary
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Posts: 6091
Joined: Oct 30, 2007 11:30 pm
Location: San Diego / Beijing
Contact:

Re: Order ID 17812

Post by Gary » Dec 2, 2014 12:01 am

Sorry for the delay. I was replying via email and forgot about the forum here. I should have a tracking number tomorrow.

-G.

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