Awaiting delivery

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manda wiltshire
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Joined: Jun 17, 2013 1:45 am

Awaiting delivery

Post by manda wiltshire » Jun 17, 2013 1:48 am

Order submitted and payment left my bank on 14/5/13. Please can you advise me of expected delivery date.
Manda Wiltshire.

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Gary
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Issue with your order (wrong calligrapher selected)

Post by Gary » Jun 19, 2013 3:48 pm

I've been trying to reach you via email, but did not get a reply. Here's the original message from May 13th copied and pasted here:

----------------------------------------------------------

Hello Manda,

I'm not sure how this happened. Somehow, you selected a Japanese-only title, but chose a Chinese calligrapher who can't write in the Japanese Katakana used in that title.

I have these options to remedy this situation:

1. Change to Chinese version of the name Emma (no price difference).

2. Change to Japanese master calligrapher ($50 additional)

3. Cancel and refund the order.

Let me know which option is the best for you.

Yours,
-Gary.

manda wiltshire
Posts: 3
Joined: Jun 17, 2013 1:45 am

Re: Issue with your order (wrong calligrapher selected)

Post by manda wiltshire » Jun 20, 2013 1:46 am

Hi Gary,

Sorry, didnt realise thats what I had done. It has to be in Japanese as shes just got her black belt karate. How long would this take if I gave you the go ahead to change to Japanese calligrapher?

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Gary
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Re: Awaiting delivery

Post by Gary » Jun 20, 2013 1:06 pm

I'm starting from scratch, but I can try to rush it and deliver this in 4-5 weeks.

-Gary.

manda wiltshire
Posts: 3
Joined: Jun 17, 2013 1:45 am

Re: Awaiting delivery

Post by manda wiltshire » Jun 24, 2013 1:23 am

Gary wrote:I'm starting from scratch, but I can try to rush it and deliver this in 4-5 weeks.

-Gary.
Gary, sorry but its going to take far to long now. Will have to cancel. Please refund. Will probably look into it again in time for xmas. Thanx for help.

Manda

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Gary
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Re: Awaiting delivery

Post by Gary » Jun 29, 2013 1:19 am

OK, I cancelled the order, and issued a full refund.

Cheers,
-Gary.

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