Order ID:15793
Order ID:15793
Just curious about the status of my order!
Re: Order ID:15793
Well, we build it on the 11th, shipped it from China via Express Mail on the 17th, and it's been in U.S. Customs for a while now.
U.S. Customs is killing me this month with their delays. But then, it's been bad since several years back with Homeland Security took over U.S. Customs.
Hopefully it will be cleared and delivered soon. At that time, I'll forward it to you the same day via Priority Mail. You'll get an email with a postal delivery confirmation number when that happens.
Because you paid $10 extra for rush service, and this is late (as of yesterday), I owe you your choice of a $30 gift certificate or a $20 direct refund. Let me know what is best for you.
Yours,
-Gary.
U.S. Customs is killing me this month with their delays. But then, it's been bad since several years back with Homeland Security took over U.S. Customs.
Hopefully it will be cleared and delivered soon. At that time, I'll forward it to you the same day via Priority Mail. You'll get an email with a postal delivery confirmation number when that happens.
Because you paid $10 extra for rush service, and this is late (as of yesterday), I owe you your choice of a $30 gift certificate or a $20 direct refund. Let me know what is best for you.
Yours,
-Gary.
Re: Order ID:15793
I would prefer the $20 direct refund.
Re: Order ID:15793
I've issued the $20 refund. You should see that on your account shortly.
Sorry for the delay.
I've fairly certain that you'll have your artwork before the end of this week.
-Gary.
Sorry for the delay.
I've fairly certain that you'll have your artwork before the end of this week.
-Gary.